Terms & Policies

About These Terms & Conditions 

In these Terms and Conditions “we” and “us” mean Jordyn’s Handcrafted and “you” means you the customer. These Terms and Conditions together with your order constitute the entire contract between Jordyn’s Handcrafted and you for the supply of products. No other Terms and Conditions will apply. The contract cannot be varied unless we agree to vary it in writing or by email.

National Sales

We sell and post products around Australia for an additional fee. All prices quoted are in Australian dollars. Any postage inquiries can you contact us on Jordynshandcrafted@gmail.com

Burn Time and dimensions

Actual burn time of our candle products depends on a number of ambient factors therefore the times given are approximate. All product dimensions are to the nearest mm and are subject to change without notice.

 

Description and Availability

We have done our best to ensure that products have been displayed as accurately as possible. However, please be aware that actual colours you see will depend on your monitor. All products are subject to availability. If a product is unavailable after the order is made, you shall be informed either by email or by phone as soon as practically possible. If this is the case, you shall be offered a product of similar quality and equivalent price, subject to availability, or a refund will be offered. If there is any damage, or loss during postage, please contact Jordynshandcrafted@gmail.com.

 

Turn Around Time

Once payment has been received and processed, goods will be shipped, Please allow up to 2 business days for processing your order. Please expect delays during trade fair times due to also working full time. Please keep in mind that all our products are handmade and hand packed. If you request an urgent order please make a note when placing your order. Please allow extra time for personalsied orders as these are made to order.

Product Variation

All our products are individually and lovingly handmade, Please expect that it is possible to have size, texture and colour variation.